Clarity and Control in an AI-Driven World

Strategy is nothing
without execution.

We install the operating systems, leadership infrastructure, and AI fluency your organization needs to move at the speed the market demands — without breaking.

20+
Fortune 500 & industry leaders in our pedigree
200+
Years collective expertise
$889M
Revenue under stewardship
AI FLUENCY AI ARCHITECT DECISION VELOCITY ROLE TRANSFORM AI ASSURANCE FORCE MULTIPLIER EFFECT
AI Architecture·Decision Velocity·Role Transformation·AI Fluency & Workflow Design·AI Assurance·Execution Leadership·Business Operation Design·GTM Support·AI Architecture·Decision Velocity·Role Transformation·AI Fluency & Workflow Design·AI Assurance·Execution Leadership·Business Operation Design·GTM Support·
The Operations Gap

Pilot rich.
Transformation poor.

Runaway Speed

No Business Case. No ROI. Expensive Chaos.

Most large-scale companies have initiated hundreds of pilots. But those gains haven’t scaled. The speed of AI deployment has far outpaced the strategy, governance, and people systems required to sustain it.

01
Misaligned Roles

Trust. Intervention. Prompt Structure. Ownership.

When AI tools land in organizations without defined ownership or clear judgment frameworks, teams default to old patterns. The result: a workforce that’s neither fully human nor effectively AI-augmented.

02
The Gartner Reality

Only 28% of AI use cases fully meet ROI expectations.

A survey of 782 I&O leaders found that success hinges on integrating AI into existing workflows and securing full executive support — not deploying more tools.

72%
The Last Mile Problem

The gap between pilot and transformation is where organizations die.

HBR identifies the “last mile” — where technical capability meets organizational friction. Few companies have fundamentally changed their operating models around AI. We bridge that gap.

03
What We Do

Five core capabilities. One integrated system.

We don’t sell software or tools. We install the operating infrastructure that makes your existing and future investments actually work.

“Your team becomes architects and orchestrators, not executors.”

Force Multiplier Lab
01

AI Fluency & Workflow Design

Move from AI fundamentals to advanced workflow design through hands-on experience with seasoned AI practitioners. We don’t teach theory — we install capability through doing.

Prompt ArchitectureWorkflow IntegrationTeam Training
02

AI Architecture

We connect your workflows into a coherent system. Define data flow, ownership, and AI tool integration — so different AI tools talk to each other and to your people effectively.

System DesignTool IntegrationData Flow
03

Decision Velocity

AI allows teams to build and ship faster than ever. We deliver speed and impact with modernized business operations and decision-making frameworks built for high-frequency change.

Operating RhythmDecision FrameworksChange Management
04

Role Transformation

We redefine how your team creates value in an AI-driven environment. Your people become architects and orchestrators — the leadership shift that separates organizations that scale from those that stall.

Leadership CoachingOwnership DesignForce Multipliers
05

AI Assurance

Governance, compliance, risk management, and trust — built into how AI operates in your organization. Deployment that is fast, defensible, auditable, and aligned with your obligations.

GovernanceComplianceRisk Management
$889M
Revenue stewardship at Rakuten with 100% OKR alignment
$25M+
Revenue impact via customer adoption models at Workday
50%
Traffic lift via Agentic AI for SEO content at Walmart Business
$9M
OPEX reduction at Oracle via cloud platform standardization
125
Employees scaled from zero at MarketCast’s Global Capability Center
$10B
Market opportunity quantified for Georgia-Pacific M&A strategy
How It Works

From reactive chaos to compounding momentum.

Most organizations run fast in all directions. We don’t slow you down — we orient the force. Every decision, every team, every AI workflow amplifying the last.

See Our Services
WITHOUT FORCE MULTIPLIER LAB Scattered. No ROI. WITH FORCE MULTIPLIER LAB Aligned. Compounding. IMPACT OVER TIME BUSINESS IMPACT TIME With Force Multiplier Lab Without Force Multiplier Lab
Scaled Pedigree

Built inside the world’s most demanding organizations.

Our collective has spent decades leading operations at industry giants. We bring battle-tested Big Tech execution frameworks that install a high-performance operating system designed to scale with your growth trajectory.

Apple
Meta
Google
Workday.
TikTok
Adobe
EA
Rakuten
CISCO
COMCAST
VIZIO
ORACLE
Bank of America
JPMorganChase
SAP
accenture
Georgia-Pacific
Walmart
MarketCast
First Republic Bank
Real Problems. Real Impact.

What that looks like in practice.

Rakuten
12wk
Bilt Partnership Launch
From kickoff to live launch in 12 weeks. $5M+ in revenue within the first week. Fastest customer acquisition and shortest development lifecycle in Rakuten Rewards history.
Workday
<1%
Churn Maintained
Multi-signal customer adoption models that maintained churn below 1% and contributed to $25M+ in direct revenue impact through predictive intervention frameworks.
Oracle
$9M
OPEX Reduction
Migrated critical platforms to high-scale cloud infrastructure managing 100B+ daily transactions. Reduced OPEX by $9M through platform standardization.
Walmart Business
50%
Traffic Lift via AI
Built Agentic AI for SEO content driving a 50% traffic lift and 120% engagement uplift via B2B-likelihood ML models. Concept to production in weeks.
MarketCast
0→125
Global Capability Center
Scaled Global Capability Center from inception to 125 employees, managing all HR, Finance, and Legal operations in high-growth mode while overseeing a multi-hundred-million-dollar portfolio.
Georgia-Pacific
$10B
Market Opportunity
Quantified category expansion cases providing executive conviction to prioritize innovation efforts and M&A roadmaps — translating complex financial data into actionable strategy.
Full-Time vs Force Multiplier Lab

Shift from buying headcount to investing in fixed outcomes.

The traditional hiring model was built for a slower world. We were built for the one we’re actually in.

FeatureFull-Time EmployeeForce Multiplier Lab
CommitmentPermanent financial & legal obligationFixed Time | Fixed Price
Total Cost$350K–$450K+/yr fully loaded (Bay Area Sr. PM: ~$200K base + taxes, benefits, equity, recruiting, overhead)Transparent, project-based fee — a fraction of a single FTE’s annual cost with no hidden obligations
Ramp Up3–6 months to full productivity ($87K–$112K in salary alone before any output)Day 1 value from Big Tech execution leaders
SkillsetSingle individual’s experienceFull collective expertise (200+ years) — the equivalent of an entire leadership bench
RiskIf it doesn’t work: severance, backfill, lost time (~$100K+ exit cost)Seamless handoff. Clean exit. Zero residual obligation.

* Based on Bay Area Senior Product Manager compensation benchmarks. Fully loaded cost includes base salary, employer taxes (~10%), benefits (~$20K–$30K), equity grants, recruiting fees (~20% of base), and management overhead.

What Our Clients Gain

Five outcomes. One integrated system.

Speed Without Breaking
AI-speed operations with the structural discipline to sustain them — without chaos.
📊
Clear Metrics
Leading indicators so leaders decide before it’s too late — not after.
🎯
Aligned Teams
Unified focus. Teams know exactly how to work with AI — and with each other.
📈
Real Impact
Revenue, efficiency, market position. Output that shows up in actual numbers.
×
Force Multiplier Effect
Execution becomes scalable and not dependent on individuals. Built to outlast us.
Testimonials

What leaders say about working with us.

David paves the way for everyone else by consistently thinking ahead without being intrusive. He is deeply attuned to our future requirements and takes to the whole team when a product or feature isn’t aligning with our coming need. Similarly, he’s gifted at identifying areas where creative resources can be reduced by deploying highly technical elements where he may not personally have expertise. Countless times, he helped to move things falling through the cracks or getting done as “failures” were without effective project alignment and support.
Chief Architect, MassCPDBoard AdvisorLegal Karma
On the technical front, Chris knows his stuff. He is innately curious and willingly seeks out the tough problems to solve as has a unique ability to simplify and explain complex topics for a non-technical audience to appreciate. Chris has been a champion of knowledge sharing across the company, creating training programs and cross-functional partners for his willingness and effectiveness in doing so. Chris is not afraid of challenging the status quo especially if it means improving upon the processes, the technology or the results of the team.
VP of AI Analytics/AutomationTemasek
I’ve had a pleasure of working with Chris while at Meta. His leadership skills and the ability to motivate his team and others to get things done proved invaluable on many occasions he stepped in when needed, on a short notice, to address complex problems or take on tasks but above all what was requested. His energy and dedication is an example to all. He is a leader who has demonstrated his knowledge and commitment to his work.
Head of Platform PolicyMeta
Chris and I have worked closely together at Rakuten Rewards. Most recently to build and deliver Rakuten’s partnership with Bilt Rewards, and his leadership on the product side has been instrumental in the partnership’s success in that major endeavor. Chris is a thoughtful, deeply curious, and extremely talented and driven professional who can be counted on to drive development projects from start to finish.
Head of ProductRakuten Rewards
David has an amazing way to bring people together even/especially when they are at their worst. I caught many a team and my own self on many different occasions… requirements without resources or timelines. He is an asset to any team and it is a pleasure to work with him.
Chief Innovation OfficerVIZIO
David is one of few highly skilled individuals who have a deep expertise with product leadership and managing the relationships of Engineers, Developers and QA. He has lead some large-scale platform transformation and modernization initiatives in a world where technology challenged in this process with ease. He is a strong leader and collaborator. He’s business-ready, head to toe, not afraid of conflict and unafraid of delivery of a product schedule. He is a great producer of big production deliveries, and not hesitant to take advantage of his skill set.
CTOLG Ad Solutions
Work With Us

Let’s talk about what’s not working.

Most engagements start with a single conversation about where execution is breaking down. We’ll tell you honestly if we can help — and how.

Co-Founders
Chris Su & David Gagne